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Frequently Asked Questions
  1. Spark is free to join and use.  Having a basic Spark account and multiple Spark Wallets, or participating in multiple Spark Clubs are all FREE. 
  2. It is also FREE to send money within Spark, from one Spark Member to another, whether they are in a Spark Club with you or not.  You can also invite non-members into Spark via Spark Send.
  3. Spark itself does not charge for deposits or withdrawals, but there may be some small third-party fees charged by others when you move money in, or out, of Spark, depending on the source of your main wallet, such as Mobile Money or Bank Charges. We promise to do our best to negotiate to reduce these fees as our community grows.  
  1. Spark is built on top of Mobile Money, and is made to give you a better experience regardless of which Mobile Money Wallet you and your friends may each have.
  2. In many ways, Spark transactions are similar to Mobile Money but way easier and more friendly to use, especially when doing anything socially with others. You can think of us as a Group Mobile Money app, or WhatsApp chat group that has Mobile Money features easily accessible inside every chat.
  3. Our mission is to financially connect people to each other and to extra capital. We are a social network first, with financial features inside, so you can have a special community made just for your finance, business, and social commerce needs.

Simple. Go to the Spark Money Screen and tap ‘Withdraw Money’ to move money from your main Spark Wallet to your Mobile Money Wallet or Bank Account. We are adding more and more Wallet and Bank Partners everyday. If you don’t see your preferred wallet partner please contact us.

  1. Yes! Anyone can join Spark and start a Spark Club.
  2. Invite your friends into a Spark Club for any of your social money needs.
  3. Remember: You, and/or any Club members, cannot transact until KYC has been completed.
  1. No please, we are not. We are focused more on being a great frontend experience for you to move money socially. You are in control of your money with Spark, and we simply give you the tools, features and buttons to make directing your money super easy.
  2. Spark Wallet is seamlessly integrated with your Mobile Money wallet and/or bank account. All Spark Wallet funds are safely secured with our financial partners.
  3. Spark has applied for a Payment Service Provider License with the Bank of Ghana so that we can enable our services and empower you to make money more social and easy.

Currently, we do not offer any interest on savings, but plan to in the future! Right now, we’re just focused on building a product that makes money more social and easy for you.

  1. Currently, we do not offer any Loan or Credit products, but plan to in the future!
  2. Right now, you can sign-up to our Waitlist in the Spark App and we will contact you once it is ready.

Online Assistance.

Contact us through these channels and we will be ready to assist you.

Send a message

Feel free to reach our support team for further assistance.

support@joinspark.app

Contacts Us

Feel free to reach our support team for further assistance.

+ 233201470158

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